At The Video Biography Company, we respect and protect your privacy. We are committed to handling your personal information—and your family’s stories—with the utmost care and confidentiality.

Information We Collect

When you work with us, we may collect:

• Your name, contact information, and billing details

• Family photos, videos, and other materials you choose to share

• Interview footage and recordings

• Communication history related to your project

This information is collected solely for the purpose of creating your Video Biography and providing excellent service.

How We Use Your Information

We use your information to:

• Produce and deliver your Video Biography

• Communicate with you about your project and related services

• Improve the quality of our services

• Respond to inquiries and provide customer support

We do not sell or rent your personal information to third parties.

Use of Video Excerpts for Marketing

With your permission, The Video Biography Company may use small excerpts, still images, or short promotional clips from your completed Video Biography to demonstrate our work to other families considering a video biography. These excerpts are carefully chosen to highlight the quality of our services while respecting your family’s dignity and privacy.

We will never share a full biography publicly without your explicit written consent.

Data Security

We take data security seriously. All digital files are stored securely, and physical photos or media entrusted to us are handled with care and returned promptly after use.

Third-Party Services

In some cases, we may use trusted third-party platforms (such as secure video hosting or delivery services) to provide you with the final product. These services are chosen carefully to ensure your privacy is maintained.

Your Rights

You may request:

• A copy of the personal data we hold about you

• Corrections to inaccurate information

• Deletion of your data once your project is complete (subject to recordkeeping obligations)

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

The Video Biography Company
info@videobiographycompany.com
(800) 527-4014